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FAQ
Your demand is always our top priority and we hope the FAQs listed as follows could help you learn more about our products and trade terms. If you could not find information you’re looking for, please send your inquiry to us and we’re always happy to help you:
What’s the main application scope for your pipeline products?

Our products are mainly used for infrastructure projects, water and sanitation projects and so on. We always aim to supply fully-assembled products related to the projects.

What are the pressure grades for your DI pipe fittings?

Usually, we can supply the DI pipe fittings in PN10, PN16, PN25 and PN40.

Could you specially design and produce products for customers?

Yes, we have a number of professional engineers who can design and draft drawings of products according to customers’ special requirements.

Does your company have ISO certificattion for pipeline products?

Yes, we have ISO9001 certificattion for our products.

How long is the warranty period and how to ensure the quality? Our Warranty period is 12 months. We introduce advanced production equipment and strictly fulfil the quality control procedures: 100% self-check, cross-check and random inspection for finished products are conducted to ensure product quality.
How do you settle quality claims from customers?

We always do best to ensure quality of products. In case of any quality claims from customers, we would either send the replacement products or refund the claimed amount back to customers.

What are your main export markets?

Our main export markets are US, Europe, Africa, Middle East, South American, South-East Asia.

Did your company bid on the project tender?

Yes, we bid on many project tenders in many different countries in the past years, such as Africa, South America and Middle East counties.

What is the MOQ for your products? There is no specific MOQ for our products and we always try our best to satisfy the client’s demands.
What are your required payment methods?

1) 100% T/T against the copies of shipping against the copies of shipping papers after shipment

2) 30% in advance, the balance to be paid against the copies of shipping papers after shipment. 

3) 100% L/C at sight.

4) Open to negotiation.

Contact us

Head office:

Add: No.18 East Tianping Lane, Jiefang Road, Taiyuan, Shanxi, China 030002

Tel: +86-351-4064813, 4080686 

       Cell: +86-13509738318

Fax: +86-351-4155875

Email: sales@china-wonder.com

http://www.wonder-flowcontrol.com

Canada office:

Add: Panorama Hills, NW Calgary AB, Canada 

Cell: (587)890-1924

Email: wonder.canada@shaw.ca